Our experience with them was exceptional, from start to finish they were professional, lovely to work with, and delivered on everything they promised.
My husband and I met with Michele after our builder recommended Casabella. We were starting from scratch on a design-to-build new construction 3600 square foot town home. We spent thirty minutes with Michele discussing our vision for the project and we just clicked—she understood what we wanted and we felt good about leaving the project in her hands.
I’ve worked with designers before, and those were certainly good experiences but the difference in working with Casabella is that we let them take this project all the way to the finish line and beyond. We were living in another state during most of the process so we had to depend on Casabella to manage all of it. They sourced everything for us, from furniture and artwork to sheets and dishtowels. To be honest, allowing them to manage the experience on every level was hard at first. I was convinced that there would be many items that I would not like and would need to return, but they nailed everything, even the artwork! It is impossible to select artwork for someone else, and yet, they did it. We’ve been in the house for ten days and the house is beyond sensational. Everyone that walks through is just blown away. It’s not over-decorated, and everything flows so beautifully from room to room; the colors, fabrics, and the look and feel–it’s just perfect.
It’s not just the look, it’s the personalization. Michele and the Casabella team are specialists in personalizing spaces. At the big reveal we found monogrammed robes in our bedroom. The most amazing thing was the bunk room where the main wall was painted with four life size rulers, each one personalized with the names of our grandchildren–that was so beyond our expectations. I could share ten more stories just like that. It is really astonishing when you consider that we were living out of state during the entire design process—but Michele and Shannon would confer with us via Zoom. During those meetings everything was very professional and sophisticated. She came prepared with renderings of each room accompanied by specialized packets with samples, colors and swatches she would send to us in the mail. We literally turned the keys over to Casabella and we made the right decision in doing that.
Michele, Shannon and the entire team are just so upbeat, and enthusiastic—it’s clear they love what they do which makes them so much fun to work with. I couldn’t work with anyone else at this point. It was the most stress-free, painless experience, and it was during a pandemic with supply chain issues. Everything they promised to us happened. We have friends who are still waiting on furnishings—ten months in. If you are lucky enough to work with everyone at Casabella—hand them the keys, walk away, relax and let them get to it, you’ll be thrilled with the final product.